Update 3/28: The issues with the Poke Transporter have since been resolved.

Original story follows.

The way thatPoke Transporterworked was that it would register either the virtual console games on the 3DS' memory, or thePokemon Black,White,Black 2, orWhite 2games in the DS slot. From there, fans could pick a PC box of their favorite critters, and move them intoPokemon Bank.BlackandWhitealso had backwards compatibility withDiamondandPearl, making it so if fans were diligent enough to transfer across several games, they’d still be able to take their Pokemon all the way from the originalRed,Blue, andYellowversions toBank, and even toPokemon Home.

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Now, withoutPoke Transporter,the long legacy of the series' transferable options has almost been cut in half.After the 3DS eShop shut down, many fans were greeted with a message saying that they couldn’t accessTransporterwithout a pass toPokemon Bank, which is now unavailable for purchase asBankis now free.

Fans shared the messages on social media, and a mix of other fans who could useTransporterjust fine came in and expressed confusion. It seems that those who had an activeBanksubscription, or purchased one before the eShop shuttered, can still use the app.

It’s a strange situation as it seems like whileBankis now free to use,Poke Transportermight not be given the same treatment. Some fans are already mourning the loss of complete Pokedexes that they thought they had more time to transfer fromBlackorWhitetoPokemon Home, as the official press releaseaboutPokemon Bankbecoming freeneglects to mentionPoke Transporter.

While sudden, there is a chance that there may be some technical problems onPokemon BankandPoke Transporter’sservers, leading to the issues. Fans should wait for official statements before giving up on the application. Game Freak may want to issue a statement sooner than later, however, as38 Pokemon currently can’t be caught in the Switch titles, making some of them unobtainable withoutPoke Transporter.

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